Mia Pelle
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frequently asked questions

Q. What does Mia Pellé mean?
A. Mia Pellé means "my skin" in Italian.

Q. How do I know which Mia Pellé products are right for my skin?
A. Check out our Mia Pellé Skin Care Collections to see which products are recommended for your skin type.

Q. Are your products hypoallergenic and noncomedogenic?
A. Yes. We have not received any reports of allergic reactions to our products. All Mia Pellé skin care products use 100% natural and plant based ingredients. They are very gentle and wholesome, perfect for sensitive skin. Mia Pellé skin care products do not clog pores.

Q. How long until I see a change in my skin?
A. We have had many reports of a noticeable difference in the appearance of aging skin within the first few days.  Other skin problems, such as acne and blemishes, may take a little longer. 

Q. What do you recommend for treating acne?
A. Testimonials from clients with acne and blemish prone skin report amazing results with a simple regimen of cleansing twice daily with Facial Cleanser and Makeup Remover followed by a generous application of Restorative Gel, or Intensive Gel Supreme Formula.

Q. Why do you provide a dispensing spatula with your supreme formulas?
A. In order to protect your products from contamination, we recommend that you dispense Intensive Gel Supreme Formula and Extravagant Moisture Therapy with a clean spatula.

Q. What is the shelf life of Mia Pellé skin care products?
A. We recommend discarding opened product after 6 months.  We do not add chemical preservatives to Mia Pellé skin care products.  The high pH of the product acts as a natural preservative.  Any time products are to be applied to your face it is wise to protect unused portions from contamination.  This can be done by washing hands and spatula thoroughly before using them.

Q. What is the difference between Sodium Lauryl/Laureth Sulfate and Pure Coconut Lauryl? A. Pure Coconut Lauryl has not been chemically altered and comes from coconuts.  It has no added Sodium, Petroleum or Ethanol.  This natural ingredient is nontoxic, gentle and safe.  Conversely, Sodium Lauryl/Laureth Sulfate is a harsh, inexpensive detergent often derived from petroleum.  Sodium has been added to expand its volume.  Many adverse reactions to this synthetic ingredient have been reported.  Mia Pellé skin care products do not contain Sodium Lauryl/Laureth Sulfate.

Q. What are parabens?
A. Methyl, Propyl, Butyl and Ethyl Paraben are commonly used as preservatives in skin care products.  They are potentially estrogenic and are believed to be endocrine disruptors.  They have been found in some cancerous tumors.  Mia Pellé skin care products do not contain any parabens.

Q. Do you conduct animal testing?
A. We do not conduct animal testing on Mia Pellé skin care products and they contain no animal byproducts.

Q. Is it safe to order on your website?
A. Our shopping cart is protected by 128 bit secure socket layer (SSL) data protection.  This encrypts your personal information to insure a safe and secure transaction.  See our Privacy Policy for more details.

Q. Do you offer a money back guarantee?
A. Yes.  We are confident that you will love Mia Pellé skin care products.  We offer a 30 day unconditional money back guarantee.  Read our product return instructions.

Q. Will I be charged sales tax on my order?
A. Arkansas residents will be charged a 7% sales tax.

Q. Are Mia Pellé skin care products available in stores?
A. No.  We have chosen to retain sole control over product presentation in order to maintain the integrity of our product and our company.  Mia Pellé skin care products are available through our website www.MiaPelle.com or by calling 1-877-4MiaPelle (1-877-464-2735) between the hours of 9:00 AM and 5:00 PM, Central Time, Monday through Friday.

Q. Do you have a referral program?
A. Yes.  See our “Refer a Friend” page for details.

Q. Do you ship internationally?
A. We are unable to ship outside of the U.S. and U.S. Territories at this time.  See our Shipping Policy..